Hello,
You can check the following setting:
Transaction SCOT -> Settings -> Confirmation of receipt.
Please flag the option "SAPconnect does not expect receipt confirmations for Internet mail".
- Setting: "SAPconnect does not expect receipt confirmations for
Internet mail" - As soon as SAPconnect finds out that the message was
sent successfully, the status changes from "In transit" to "Completed".
- Setting: "SAPconnect expects confirmation for Internet mail" and in
the exception table enter the recipients who do not send confirmations
of receipt. In priniciple, all Internet mails then remain in the status
"In transit" until a confirmation of receipt is received.
Regards,
David